| Administrative Offices | | Emergency Medical Services Department | (919) 560-8285 | |
| Commander, Shift | Operations Captain | Emergency Medical Services Department | (919) 475-4701 | |
| DeShazo, Tracey | Administrative Office Supervisor | Emergency Medical Services Department | (919) 560-8212 | Email |
| Grant, Teshéa | Manager EMS HR and Public Information Officer | Emergency Medical Services Department | (919) 560-8235 | |
| Holmes, Jackie | Professional Development-Assistant Chief | Emergency Medical Services Department | (919) 560-8207 | Email |
| Houston, Sara | FTEP Program Manager | Emergency Medical Services Department | (919) 475-3246 | Email |
| Johnson, Ric | Logistics | Emergency Medical Services Department | (919) 560-8237 | Email |
| Joiner, D.O., M.P.H., Anjni | System Medical Director | Emergency Medical Services Department | (919) 560-0754 | |
| Keller, Ann | EMS Technology Systems Analyst | Emergency Medical Services Department | (919) 560-8232 | Email |
| McNulty, David | Administration and Finance-Assistant Chief | Emergency Medical Services Department | (919) 560-8236 | Email |
| Medlin, Rodney | Interim Operations-Assistant Chief | Emergency Medical Services Department | (919) 560-8233 | Email |
| Patterson, Pat | Standards and Evaluation Unit Manager | Emergency Medical Services Department | (919) 452-7521 | Email |
| Sineath, Terry | Fleet Senior Mechanic | Emergency Medical Services Department | (919) 560-7719 | Email |
| Underhill, Kevin | Interim Director | Emergency Medical Services Department | (919) 560-8206 | Email |
| Vacant | Administrative Officer | Emergency Medical Services Department | (919) 560-8238 | |
| VanVleet, Lee | Clinical Affairs-Assistant Chief | Emergency Medical Services Department | (919) 560-8234 | Email |
| Webmaster | | Emergency Medical Services Department | | Email |
